City of Hope Website Policies

Terms of Use

Please review our Terms of Use for this website and other services.

Privacy Policy

City of Hope® National Medical Center respects your personal privacy and is committed to protecting it. Please review our Website Privacy Policy which is part of our Terms of Use.

Security

City of Hope makes extensive use of technologies and techniques to help protect the integrity of the personal information you provide to us via the internet. Still, you should be aware that electronic communications may not always be secure, in spite of all precautions. If you are concerned about providing sensitive information, you may wish to do so via phone, regular mail or during a personal consultation, rather than electronically.

Outside Links

City of Hope websites may contain links to outside websites that are not owned or controlled by City of Hope. We cannot be responsible for the privacy protections provided by websites outside of a City of Hope website, even if they are linked to a City of Hope website. A link to an outside website, company or organization in no way constitutes an endorsement or approval of that website, information, service or organization, either outright or implied, and City of Hope is not responsible for content on outside websites.

Note to Parents

City of Hope encourages parents to monitor their children's use of the Internet when viewing a City of Hope website.

Use of Artificial Intelligence

City of Hope is committed to providing authoritative, trustworthy and reliably accurate information. Because of concerns about the veracity and sourcing of written content available in today’s generative AI tools, City of Hope’s policy is not to use these tools to develop or craft written content. To a limited extent, we do use generative AI and editing tools with imagery – but only to enhance the overall clarity, quality and accuracy of visual content while maintaining its authenticity.

Disclaimers

City of Hope National Medical Center provides the information on CityofHope.org as a courtesy. It is designed for informational and educational purposes only. It should not be construed as medical advice nor should it be used for diagnostic or treatment purposes. No website is a substitute for professional care. If you feel you have or suspect you have a health problem, please consult a medical professional.

Copyright Information

All material contained within CityofHope.org is the sole property of City of Hope. Everything that you see or hear on the site is copyrighted. This includes but is not restricted to all written and graphical content, text, images, photographs, illustrations, audio, video, logos and computer programming code.

Material displayed on the site may not be distributed, modified, reproduced or reused in any way for personal, public or commercial purposes without the written consent of City of Hope or its designees.

The trademarks, logos and service marks displayed on CityofHope.org are registered and unregistered marks of City of Hope and others.

City of Hope does not warrant or represent that your use of materials displayed on CityofHope.org will not infringe the rights of third parties not owned by or affiliated with City of Hope.

Any unauthorized use of material on CityofHope.org may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. City of Hope will aggressively enforce its copyright and intellectual property rights to the fullest extent of the law.

If you have questions about copyright issues related to CityofHope.org, please contact us.

Members of the press may contact our Media Relations department by email [email protected] regarding reuse rights.